Introducing ISAAP.Verify

Making trust visible in accommodation

Making trust visible in accommodation

Launching in April 2026, ISAAP introduces a new evidence-based pathway helping short term accommodation providers demonstrate safety, professionalism and trust.

Designed for today’s evolving sector, ISAAP.Verify makes trust visible.

A new pathway for responsible accommodation providers

For over a decade, ISAAP has set the benchmark for serviced accommodation standards in the hospitality sector.

As the accommodation landscape evolves — with increasing scrutiny around safety, transparency and responsible operation — the need for clear, accessible and evidence-based standards has never been greater.

ISAAP.Verify has been developed in response.

It is a structured, step-by-step, evidence-based pathway designed to support short term accommodation operators in achieving recognised validated standards — in a way that is practical, transparent and scalable.

From complexity to clarity

The short-term and hybrid accommodation sectors have grown rapidly.

But with that growth has come:

  • inconsistency
  • lack of visibility
  • and increasing concern from guests, agents and local authorities

ISAAP.Verify addresses this directly.

It transforms what can often feel like a fragmented and complex set of requirements into a clear, guided process — underpinned by evidence-based validation at every stage.

Providers are supported not only in understanding what is needed, but in demonstrating it clearly and credibly.

A five-stage pathway to professionalism

ISAAP.Verify is structured across five progressive stages:

  • Accommodation Registration
  • Professional Validation
  • Premium Validation
  • Community Responsibility
  • Responsible Company Validation

Each stage builds on the last, supporting operators as they move from initial compliance through to full professional operation.

By the final stage, providers are not only meeting requirements — they are demonstrating a level of accountability, consistency and quality supported by independently verified evidence.

Designed for today’s accommodation landscape

ISAAP.Verify is for:

  • Emerging short-term rental operators
  • Established serviced apartment providers
  • Hybrid accommodation models navigating evolving requirements

Built-in support and independent oversight

A key feature of ISAAP.Verify is the integration of independent assessor support.

At every stage, operators are required to submit evidence and can engage directly with their assessor — ensuring that progress is:

  • structured
  • supported
  • and meaningfully validated

This combination of:

  • staged progression
  • evidence-based assessment
  • and independent oversight

is what sets ISAAP.Verify apart.

Making trust visible

Ultimately, ISAAP.Verify is about more than just compliance.

It is about creating:

  • confidence for guests
  • clarity for agents and corporate bookers
  • reassurance for local authorities
  • and credibility for operators

It provides a visible, structured way for responsible short term accommodation providers to demonstrate that they are operating in accordance with established quality and safety standards, allowing them to stand elevated in an increasingly crowded marketplace.

A growing community of responsible providers

As operators progress through ISAAP.Verify, they become part of a wider community committed to raising standards across the sector.

This is a collective step forward — towards greater transparency, accountability and trust.