Providers achieving ISAAP Compliance Accreditation have demonstrated that they satisfy the established criteria of safety, security and duty of care, with a proven culture of proactive due diligence.
From June 2020, a higher level of ISAAP Compliance Accreditation was made available to providers, whereby their conformance to recommended standards of enhanced sanitisation and hygiene in response to the threat of a pandemic virus, such as Covid-19, was demonstrated via an extended evidential documentation verification process. Providers achieving this award as part of Compliance Accreditation receive an enhanced ISAAP Compliance Accreditation logo which verifies Infection Prevention & Control (IPC) standards are met.
ISAAP Compliance Accreditation verifies that the company has delivered the ISAAP Promise.
The accreditation is renewable annually.
“PREMIER SUITES have been an ISAAP accredited Quality Accredited Provider for the last 6 years and we have found the Accreditation process to be extremely important and informative for our business. Having used other accreditation bodies previously we found that ISAAP was tailored perfectly for the Serviced Apartment product and sector. In 2019 we achieved Building accreditation for all our properties, which is a much more detailed and rigorous audit whereby every building is visited and assessed by an assessor in terms of quality and service and comfort for the guest but all a detailed inspection in terms of Duty of care and Health and Safety. Knowing all our PREMIER SUITES properties have achieved the building accreditation gives me the confidence and assurance that our guests are receiving the highest standards of service , but also knowing that our business operates with high standards of Health & Safety and COVID safe procedures. The assessors are extremely knowledgeable and helpful during the accreditation process and all our teams find the process a positive and informative experience.”
Evelyn Haran, Chief Operating Officer (UK) and Brand Standards Manager Europe, PREMIER SUITES