The Leading Provider of Accreditation Products for the Global Serviced Accommodation Sector.

+44 (0) 1243 513380

+44 (0) 7785 335021


Want to find out more about ISAAP ACCREDITATION?

About ISAAP Accreditation



ISAAP offers industry-recognised Accreditation and Certification options to Providers and Agents of serviced accommodation, distinct from other hospitality accreditation schemes.

Options range from full quality and safety assessment visits carried out by professional, independent ISAAP Quality Assessment Consultants to remote procedures whereby the essential verification documentation and evidential information is exchanged to validate the safety and enhanced hygiene and sanitization standards, in support of assuring COVID-safe accommodation.

The accreditations and certifications awarded are specific to the provider/agent or to the building or Aparthotel assessed, depending upon eligibility and the option selected.

Qualified Accreditation Consultants


Accreditation, Certification, & Training Products


Compliance Accreditation

Compliance Accreditation, where awarded, assures clients & consumers that necessary standards of safety, hygiene, sanitization, security & other regulatory requirements are met in line with the ISAAP Promise. Successful providers are awarded a “Compliance Accreditation with Infection Control” marque, which highlights the year of award.

Quality & Comfort Certification

Quality & Comfort Certification, where awarded, assures clients & consumers that the necessary pre-set level of quality & comfort has been met or exceeded by the participating accommodation provider.

Building Accreditation

Building Accreditation where awarded, assures clients & consumers that the property has achieved necessary enhanced pre-set quality & comfort scores & necessary elements of Compliance Accreditation, having been physically verified to comply with the ISAAP Promise.

Approved Agent

Approved Agent Accreditation, where awarded, demonstrates competence against a number of industry-related standards & best practices, a due diligence approach to the management of the quality & safety of their supply partners' products, along with promotion of trade body membership.

Mystery Guest

The Mystery Guest Programme can offer various bespoke products that will enable the quality & service level of your company to be anonymously assessed from simple email & booking processes through to overnight stay & assessments.


ISAAP can provide advice & specific training in relation to any of its products. A dedicated Quality Assessment Consultant will work with you to establish a tailor-made programme and deliver company specific training which can improve your product offering.


Contact Stephen Martin, Managing Director of ISAAP to discuss how ISAAP Accreditation can help you to differentiate your serviced accommodation and how your clients can stay with confidence.

CHPA, alongside our peer-association ASAP, continues to support the ISAAP accreditation program for our member companies. We believe this program is relevant, credible and robust; providing our members with a strong review of the product they provide their clients and guests. This program is a critical differentiating factor for member companies to hold as they seek to provide their clients and guests with confidence in their product.

Mary Ann Passi, CEO, Corporate Housing Providers Association

ASAP has been proactively promoting the importance of accreditation to the Serviced Apartment industry for the last 8 years. Its partner ISAAP has developed a comprehensive, relevant and credible suite of accreditation options which are professionally and consistently delivered globally and provide those accredited organisations with the best possible business differentiation advantage in these very competitively challenging times.

James Foice, CEO Association of Serviced Apartment Providers


To Find Out More About ISAAP Accreditation

Email:  Stephen Martin, MD

Tel:    +44 (0) 1243 513380
Mob: +44 (0)7785 335021

Or complete the contact form and a member of the team will contact you.