




Smart Accreditation for Responsible Accommodation Providers
Read ISAAP’s report. This important document gives an insight into where our industry is currently, and what it needs to do to maintain its status as the elite of the short-term accommodation sector.
Serviced accommodation or corporate housing provider
Buyers and bookers of serviced accommodation
Guests and corporate travellers
The global serviced accommodation industry

To demonstrate independent verification of your professional accommodation provision to local, national and international authorities.
To reassure clients that established standards of accommodation, safety, security, quality, and comfort have been achieved and that the accommodation provider has been verified as ``ISO 31030 Ready``
To position the accommodation provider to the maximum advantage in terms of industry sector competition and consumer selection and choice
To increase opportunities for maximising business commercial advantage
To visibly differentiate the accommodation provider and its product(s) from non-accredited companies by displaying the ISAAP Accreditation marque
To drive up the safety and quality standards within the industry sector
ISAAP offers industry-recognised accreditation, certification and validation options to accommodation providers, operators and owners. These schemes are commensurate with the standards required by corporate buyers and travel managers and, with the validation schemes under ISAAP.Verify, demonstrate verified safety and security standards to government and local authorities.
Our established Corporate schemes can be viewed under the Schemes tab on the menu bar, and are identified also under the About tab. Those companies achieving a Corporate accreditation or certification can be viewed under the Corporate menu tab. Those short term accommodation operators achieving a validation can be viewed under the ISAAP.Verify menu tab


'We’ve been proud accredited and certified ISAAP members and our partnership with Stephen and the entire ISAAP team has been nothing short of outstanding. As a European serviced apartment provider with a global offering, the value of this accreditation cannot be overstated. ISAAP plays a critical role in reinforcing the safety, credibility, comfort, and consistency of our entire apartment fleet. In an increasingly competitive and quality-conscious market, being ISAAP accredited gives our clients confidence and peace of mind – no matter where they stay with us. It has become a fundamental part of our operational standards and brand promise. The support and professionalism of the ISAAP team have always been exceptional, and we truly value the relationship we’ve built over the years. We look forward to continuing this collaboration well into the future.'
Arielle Dupont - COO & Head of CSR - Cityus
'House of Fisher has now been ISAAP accredited for 10 years and is about to start our 11th submission; we highly believe in the value it gives us and our customers, and it continues to be a large USP for us. It audits our own procedures and standards on a continuous basis, making us 100% compliant and a trustworthy brand. This makes us stand out against non-compliant and non-regulated accommodation providers. Further to this, ISAAP and Steve are a great sounding board for changes in H&S/fire regulations when these pop, and are always there to give added support.'
Trine Oestergaard Stafford - Managing Director - House of Fisher
We launched Craftstay Corporate Housing in 2016 and had the privilege of collaborating with seasoned industry professionals. Drawing on their insights, we've continuously refined our offerings based on direct experience and client feedback. Our collaboration with ISAAP marked a significant turning point, rapidly elevating our standards. Our recommendation to similar businesses is clear: Engage with ISAAP sooner rather than later.
Alexander Shakaryan – Founder and President - CraftStay Corporate Housing, CA, USA
Recently achieving our first accreditation through ISAAP will be a transformative milestone for Be London and our high-end serviced apartment offering. The process was thorough, robust and professional. Furthermore, It will help us elevate our standards and operations to assist with our goal of continuous improvement. Earning ISAAP accreditation gives us real credibility in the eyes of booking agencies and provides guests with the assurance that they are choosing a trusted, high-quality provider.
Andrew Thompson - General Manager - Be London
We recently underwent the ISAAP accreditation process, and it was an incredibly positive experience for our organization. The process was thorough and well-structured, providing us with clear guidelines and guidance throughout. The ISAAP team was professional, knowledgeable, and always available to answer our questions, ensuring we understood the requirements and how to meet them. Achieving ISAAP accreditation has significantly boosted our credibility and demonstrated our commitment to maintaining the highest standards. It has also provided us with valuable insights and opportunities for continuous improvement. We highly recommend the ISAAP accreditation process to any organization looking to elevate their practices and gain recognition for their dedication to excellence."
Tracy Hayes - Founder and President - CWS Corporate Housing
We chose to pursue ISAAP certification because we saw a clear need for a formal, internationally recognized standard for corporate housing—something that has long been absent in our region. ISAAP has provided us with a rigorous and measurable framework that reinforces excellence in safety, service delivery, and accommodation quality. This certification not only validates our commitment to best practices but also supports our mission to raise the bar for the entire industry. We deeply value our ongoing partnership with ISAAP and look forward to continuing our collaboration—helping to elevate global standards while establishing a stronger, more consistent benchmark for corporate housing here in the United States.
Jennifer Breen, CCHP - President - Suite Home Corporate Housing
ASAP has been proactively promoting the importance of accreditation to the Serviced Apartment industry for the last 10 years. Its partner, ISAAP, has developed a comprehensive, relevant and credible suite of accreditation and certification options which are professionally and consistently delivered globally and provide those accredited organisations with the best possible business differentiation advantage in these very competitively challenging times.”
JAMES FOICE – CEO – ASSOCIATION OF SERVICED ACCOMMODATION PROVIDERS (ASAP) – United Kingdom
PREMIER SUITES have been ISAAP accredited for the last 11 years. The ISAAP process is extremely important and informative for our business. Having used other accreditation bodies previously we found that ISAAP was tailored perfectly for the Serviced Accommodation product and sector. For the last 4 years all of our properties across the UK and Europe have achieved ISAAP Building Accreditation, which is a much more targeted inspection and verification process in which quality, health, safety, hygiene and security are assessed. Not only does knowing all our PREMIER SUITES properties have achieved the ISAAP Building Accreditation give me the confidence and assurance that our guests are receiving the highest standards of service , but also that our business operates with high standards of Health & Safety and COVID safe procedures. The assessors are extremely knowledgeable and helpful during the accreditation process and all our teams find the process a positive and informative experience.”
EVELYN HARAN - Chief Operating Officer (UK) and Brand Standards Manager Europe - PREMIER SUITES - Europe
ISAAP provides us with the peace of mind that all conscientious serviced apartment providers desire. The assessment and accreditation process is rigorous but delivered with patient and attentive guidance. ISAAP assessors have significant experience in the hospitality and compliance industry, and this have always helped us improve year on year. After 12 years in the industry we believe this is the most detailed assessment on the circuit, providing us the opportunity to keep abreast of the latest compliance reforms and upgrades. Knowing that we are protecting our guests and our business diligently gives peace of mind and the ability to focus confidently on R&D and running the company.
ALISON WATTS – Owner/Director – 20 THE BARONS LUXURY SERVICED APARTMENTS - London