ISAAP: International Serviced Accommodation Accreditation Process

The Challenge

Providers of serviced accommodation need to offer reassurance to clients and guests that they can book and stay with the confidence that all the necessary elements of safety, hygiene, security and quality have been verified. In 2021 the ISO 31031 Travel Risk Management standard was published, and this requires corporate buyers and travel managers to demonstrate that they have met these requirements by selecting accommodation providers that have been verified as satisfying the standard.

The Solution

ISAAP is the recognised and respected accreditation body for the industry sector and, with an ISAAP accreditation or certification, a bridge of trust and confidence is established between the accommodation provider and the customer.

The ISAAP accreditation seal or certification badge provides reassurance of accommodation safety, cleanliness, security and quality to the consumer.

ISAAP’s schemes are aligned to the recommendations made by the ISO 31030 standard, in which independent, externally provided third party assessment and certification is preferred.

Who is ISAAP here for?

ISAAP is here for YOU:

Serviced accommodation or corporate housing provider

Buyers and bookers of serviced accommodation

Guests and corporate travellers

The global serviced accommodation industry

Why ISAAP Accreditation?

To assure clients that established standards of accommodation, safety, security, quality, and comfort have been achieved and that the accommodation provider has been verified as ``ISO 31030 Ready``

To position the accommodation provider to the maximum advantage in terms of industry sector competition and consumer selection and choice

To increase opportunities for maximising business commercial advantage

To visibly differentiate the accommodation provider and its product(s) from non-accredited companies by displaying the ISAAP Accreditation marque

To drive up the safety and quality standards within the industry sector

What products does ISAAP offer?

ISAAP offers industry-recognised accreditation and certification options to providers and agents of serviced accommodation, distinct from other hospitality accreditation schemes. These schemes are commensurate with the standards required for corporate buyers and travel managers to meet their responsibilities under ISO 31030, Travel Risk Management guidelines (2021).


Contact Stephen Martin, Director & CEO of ISAAP
to discuss how ISAAP Accreditation can help you to
differentiate your serviced accommodation and
how your clients can stay with confidence.

Trusted by companies around the globe